JOB VACANCY AT Mobile 8 TELCOM
“Mobile 8 is the leading Mobile Telecommunication CDMA Operator in Indonesia. We hold a nation-wide license using advanced technology of CDMA 2000 1X that enable us to continuously commit to provide better and innovative products and services to our customers”
Call Center Supervisors
Major Job & Responsibility:
* Responsible for day-to-day operation in Call Center
* Responsible for his/her team performance
* Responsible for handling complain and providing solutions to customers
* Responsible for developing his/her team in product knowledge and skills
* Responsible for call monitoring, coaching, briefing and counseling
Requirements:
* Hold a minimum Bachelor Degree from any major
* Have a minimum 3 years experience as a call center agent
* Strong leadership
* Quality orientation
* Good analytical thinking
* Customer oriented
* Persuasive and influence
* Fluent in English (both oral & written)
Send your complete CV less than one week after this advertisement to the email address below:
recruitment_jakarta@Mobile-8.com
cc :
recruitment@mobile-8.com
(Indicate the position you apply for in the subject of your email)
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